AI Front Desk · Med Spas · BOOJEE Estate
Book More Treatments.
Your AI Concierge
Is Always Available.
Your injector is mid-treatment. Your front desk is checking someone in. A message comes in through your website or by text — and your next client decides in that moment whether to reach out to a competitor. BOOJEE AI Front Desk replies instantly, qualifies, and captures the booking request.
The Problem
Med Spa Clients Research for Weeks. They Decide in a Moment.
A potential Botox client spends weeks watching videos, reading reviews, saving your Instagram. Then one afternoon something clicks and she messages your website or sends a text — ready to book right now.
But it's mid-afternoon on a busy day. Your injector is mid-filler treatment. Your front desk is processing a payment, handing off aftercare sheets, and booking the client standing in front of them. The message sits unanswered.
She reaches out to the next spa on her saved list. You just lost a prospective client because you were busy serving the clients you already have.
This isn't a staffing problem. It's a structural one — and an AI front desk that never stops replying helps close the gap.
Front desk staff can't simultaneously check in clients, answer phones, process payments, and book new consultations — something always drops.
After-hours inquiries (evenings, weekends) arrive when no one is at the desk. Many prospects never follow up if they don't get a quick reply — they move on before you even see the message.
New leads need treatment education before booking. Staff don't have time for 10-minute pre-consultation calls. Inquiries go cold.
Follow-up messages to "check in" on leads that didn't book rarely happen — there's no system for it, and staff forget or deprioritize outbound follow-up.
How It Works
From First Message to Booked Consultation
Your AI concierge handles the full inquiry-to-booking-request journey over web-chat and SMS — no human required until they walk in the door.
The Math
Estimate What a Missed Inquiry Could Cost You
Plug in your own numbers. This illustrative model shows how unanswered inquiries can add up — the figures below are placeholders, not measured results.
Revenue Intelligence
Your AI Upsells — Tastefully.
Your best front desk staff know that when someone books lip filler, they might love a skin booster too, or that a hydrafacial pairs well with other services. That cross-sell knowledge now lives in your AI — deployed consistently in every conversation.
The AI mentions complementary services naturally during the booking conversation, framed as client education rather than a sales pitch. Clients appreciate the guidance. You capture more per visit.
- Triggered upsells based on primary treatment selected
- Seasonal promotions woven into conversation naturally
- Membership and package mentions for first-time inquirers
- Skincare product recommendations tied to treatment type
- You control exactly what gets mentioned — and how
"One thing our clients love — when booking lip filler, many add our Signature Hydrafacial for just $120 more. It preps the skin beautifully and extends results. I can add that to your appointment if you'd like, or your injector can walk you through it at the consultation."
"Since you mentioned you're concerned about skin texture, we also offer a microneedling package that pairs really well with the Botox. Many clients do both on the same visit. Want me to note that interest so your injector can discuss options?"
Premium Experience
Your Clients Expect Luxury from the First Contact.
What It Does
Built For Med Spa Front Desks
Books consultations 24/7 — including nights and weekends when your front desk is closed but your patients are still browsing.
Answers common treatment and pricing questions instantly, so your injector and staff aren't pulled off the floor to pick up the phone.
Sends appointment confirmations and reminders automatically, cutting the manual follow-up work on your team.
Investment
Simple, Transparent Pricing
Month-to-month plans that scale with your spa. No long-term contracts, no setup surprises.
- Web-chat + SMS answering 24/7
- Treatment intake qualification
- Booking software integration
- Appointment confirmations
- Basic follow-up sequence
- Monthly performance report
- Everything in Starter
- Upsell & cross-sell scripting
- Custom AI name & personality
- Membership & package mentions
- 5-touch follow-up sequence
- Weekly analytics dashboard
- Chat widget for your website
- Everything in Pro
- Multi-location routing
- CRM integration
- Custom AI training on your menu
- Dedicated success manager
- Priority SLA support
Common Questions
You Have Questions. We Have Answers.
Does the AI sound robotic? Will clients know they're talking to AI?
Our AI writes at a conversational, on-brand tone and is trained specifically on med spa vocabulary and scenarios, so it reads naturally rather than scripted. We recommend being transparent with clients if they ask whether they're chatting with AI.
What booking software does it integrate with?
We integrate directly with Vagaro, Mindbody, Jane App, Boulevard, Zenoti, and Square Appointments. For other software, we use a webhook bridge. Setup takes 1–2 hours. You'll see bookings appear in your system exactly as if a staff member made them.
What happens when a caller asks something the AI doesn't know?
The AI is trained on your full service menu, pricing, and FAQs during onboarding. It does not give medical advice. For anything clinical or out of scope — treatment specifics, pricing negotiations, complaints — it hands off gracefully ("Let me have our team follow up with you on that") and creates a flagged task for staff. For anything urgent, it directs the client to contact the office directly. Nothing falls through the cracks.
How do you handle health-data privacy (HIPAA)?
Our platform is built with a HIPAA-aware design: data is encrypted in transit and at rest, and we minimize the health information the AI collects. We are not claiming HIPAA certification, and this page is not legal or compliance advice — we recommend consulting your own compliance officer for your specific requirements before handling protected health information.
How quickly can we go live?
Typical onboarding is 48–72 hours from contract signing. We handle the setup: service menu upload, booking integration, AI training, brand tone customization, and end-to-end chat QA. Your team gets a 30-minute walkthrough, and then the AI handles everything.
Can we cancel anytime?
Yes. We operate month-to-month with 30 days notice. No early termination fees, no annual lock-in. We've found that med spas don't cancel — but we want you to stay because it's working, not because you're trapped.
White-Glove Onboarding
Prefer We Set It Up? Book Your AI Concierge Demo
We'll show you how it works on a live call — and build a custom script for your spa on the spot.
We'll be in touch within 24 hours.
Check your inbox for a calendar link to your demo call.
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