BOOJEE Loyalty
A loyalty program that
actually makes people come back.
Done-for-you loyalty program design, setup, and ongoing management. We structure the rewards, install the platform, train your staff, and run the communications — so your regulars feel appreciated and your acquisition cost goes down every month.
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Why most loyalty programs fail
Local businesses know they should have a loyalty program. Most of them build one that nobody uses. Here's why.
The Punch Card Problem
Most punch cards never get completed. No digital record. No communication. No reason to come back unless they remember the card exists. The stamp is forgotten in a wallet by Tuesday.
The Wrong Reward
A free item after 20 visits sounds great until you realize most customers only visit 3x per year. The math doesn't motivate. We design programs with achievable rewards that create behavioral change in the first 60 days.
No Communication Layer
A loyalty program without ongoing member communication is a database with no one talking to it. We run the emails, texts, and birthday offers — the part most businesses skip entirely.
What we build for you
Every BOOJEE Loyalty engagement delivers four components — from economics design to staff readiness.
Program types we design
We match the structure to your business model and customer behavior — not the other way around.
Pricing
Monthly management plans — because a loyalty program only works if someone is actively running it.
Launch
per month
Get a real program live and communicating with members.
- Program economics design
- Platform setup (Starter plan)
- Welcome email to new members
- Monthly member email
- Enrollment landing page + QR code
- Staff SOP (1-page)
Growth
per month
Full communication stack — email, SMS, and automated recovery.
- Everything in Launch
- SMS member communications
- Birthday reward campaigns
- Lapsed member win-back sequences
- Monthly performance report
- Quarterly program tune
Command
per month
Fully managed loyalty with tiers, POS integration, and a dedicated manager.
- Everything in Growth
- Custom tiered program design
- Staff training (up to 10 staff)
- POS / booking system integration
- Dedicated loyalty manager
Setup fee: $198 one-time — waived on 6-month prepay.
Platform compatibility
We configure within your existing stack — or help you choose the right loyalty platform if you're starting from scratch.
Also configurable within your existing POS — ask us. Square, Toast, Clover, and Lightspeed all supported.
What to expect
A loyalty program is a long game. Here's how the first few months typically unfold when we run it for you.
Weeks 1–2: we design the program economics, set up the platform, build your enrollment landing page and QR code, and hand your team a one-page SOP. Your program goes live.
Weeks 3–8: staff enroll customers at checkout and the member base grows. We start sending welcome emails, monthly member updates, and (on Growth) SMS nudges and birthday offers.
Ongoing: we run lapsed-member win-back campaigns, balance reminders, and quarterly tune-ups, and report on the metrics your platform tracks so you can see how the program is performing.
Common questions
Do I need a specific POS system?
No. We configure within most major POS systems — Square, Toast, Clover, Lightspeed — and standalone loyalty apps. We'll confirm compatibility during intake so you know before you sign up.
How do customers enroll?
Phone number at checkout is the most common method — fast and frictionless. We also build enrollment landing pages and print-ready QR codes for in-store display, so customers can join from their phone while they wait.
What if customers forget their points?
We run regular balance reminder campaigns — it's part of the communication calendar. Members who see their balance regularly are significantly more likely to visit to redeem. Forgetting is the enemy of loyalty; we fight it on your behalf.
Can we run a program without a POS?
Yes. We can run phone-number-based programs that don't require any POS integration at all — particularly good for service businesses like salons, tutors, pet groomers, and contractors who don't run a traditional register.
How long before we see results?
Most programs see measurable repeat visit lift within 60–90 days as the member base grows and communications start reaching them. The birthday program and lapsed-member campaigns often produce visible results in the first send.
Design my program
Tell us about your business and your current loyalty situation. We'll come back with a program design recommendation and a plan to have it live in 10 days.
Loyalty Program Intake
We review every submission and respond within one business day.
We've got it.
Your intake is in. A BOOJEE loyalty strategist will review it and follow up within one business day with a program design recommendation.
Turn your one-time customers
into regulars.
A well-structured loyalty program is the highest-ROI retention tool a local business can run. We build it, we run it, you keep the customers.
Design My Program